Remote Support Specialist Customer Service & Call Center - Walnut Creek, CA at Geebo

Remote Support Specialist

3.
7 Walnut Creek, CA Walnut Creek, CA Full-time Full-time $20 - $22 an hour $20 - $22 an hour 1 day ago 1 day ago 1 day ago SafeinHome is hiring Remote Support Specialists for our 24x7 Support Team! This is NOT a Work From Home position.
We provide support for individuals remotely, but the position is in office, in Walnut Creek.
Summary:
You will provide health, safety, and quality of life support services for individuals using SafeinHome Remote Supports.
Using a combination of sensory and assistive technology devices, you will initiate communications and respond to alerts to provide support services.
Preferred Shift Availability:
Morning 3:
00 am-11:
30am Afternoon 11:
00 am - 7:
30pm Evening 3:
00 pm-11:
30pm Graveyard 11:
00 pm-7:
30am PLEASE COMPLETE THE CAREGIVER FIT AND PHONE INTERVIEW ASSESSMENTS IF YOU WANT TO BE CONSIDERED FOR THIS POSITION.
Skills Required for the position:
Patience.
Punctuality.
Attention to detail.
Excellent listening, communication, and writing skills.
Adaptability and willingness to learn and adjust.
Ability to stay calm and act appropriately in an emergency.
Kindness and empathy.
Ability to comprehend and retain multiple sets of written information with specific directions and varied needs.
Ability to use and maneuver multiple computer applications.
Ability to display typing skills Strong sense of responsibility.
Willingness to go the extra mile.
Requirements for the position:
Willing to be scheduled for ANY shift, especially morning and graveyard shifts.
Proficiency with various web browsers and applications, such as Internet Explorer, Firefox, Microsoft Suite, and various Google applications, such as Chrome, Google Calendar, Google Voice, and Gmail.
Must pass an FBI background check.
Preferred
Experience:
Related to or desire to work within the social work and/or caregiving fields, with some experience with technology.
Benefit Conditions:
Only full-time employees eligible Work Remotely No Job Type:
Full-time Pay:
$20.
00 - $22.
00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Holidays Night shift Overnight shift Overtime Weekends as needed Education:
High school or equivalent (Preferred)
Experience:
Caregiving:
1 year (Preferred) Shift availability:
Day Shift (Preferred) Overnight Shift (Preferred) Night Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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