IT Support Jobs in Pleasanton
IT Support in Pleasanton The candidate will perform the installation, repair and preventative maintenance of personal computer and related systems.
Day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.
Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in heterogeneous environment.
Maintains passwords, data integrity and file system security for the desktop environment.
Communicates highly technical information to both technical and non-technical personnel.
Assists in determining suitable software to meet user requirements.
Recommends hardware and software solutions, including new acquisition and upgrades.
May participate in development of information technology and infrastructure projects.
May conduct training programs designed to educate an organization's computer users about basic and specialized applications.
(It should be understood that this is not intended to be a detailed nor comprehensive description of any individual employee's job content.
Managers set the specific duties and responsibilities for each employee.
)SCOPE:
Performs predetermined work assignments with detailed instructions.
Follows established guidelines, procedures and policies.
PROBLEM COMPLEXITY:
Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
Assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
IMPACT:
Contributions are usually limited to assignment related activities.
Decisions or failure to achieve results may cause minor delays in schedules.
o 600 people on siteo Worked for a service oriented companyo Structured environmento Desktop Supporto Automated software deploymentso Mac is a plus, increasing amount of Mac presentso PC Maco Attitude/Customer.
Estimated Salary: $20 to $28 per hour based on qualifications.
Day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.
Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in heterogeneous environment.
Maintains passwords, data integrity and file system security for the desktop environment.
Communicates highly technical information to both technical and non-technical personnel.
Assists in determining suitable software to meet user requirements.
Recommends hardware and software solutions, including new acquisition and upgrades.
May participate in development of information technology and infrastructure projects.
May conduct training programs designed to educate an organization's computer users about basic and specialized applications.
(It should be understood that this is not intended to be a detailed nor comprehensive description of any individual employee's job content.
Managers set the specific duties and responsibilities for each employee.
)SCOPE:
Performs predetermined work assignments with detailed instructions.
Follows established guidelines, procedures and policies.
PROBLEM COMPLEXITY:
Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
Assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
IMPACT:
Contributions are usually limited to assignment related activities.
Decisions or failure to achieve results may cause minor delays in schedules.
o 600 people on siteo Worked for a service oriented companyo Structured environmento Desktop Supporto Automated software deploymentso Mac is a plus, increasing amount of Mac presentso PC Maco Attitude/Customer.
Estimated Salary: $20 to $28 per hour based on qualifications.
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